Two Factor Codes not sending via SMS

Incident Report for GoCo

Resolved

This incident has been resolved.

Posted Feb 26, 2021 - 09:58 CST

Identified

We use a 3rd party Twilio to send out the Two Factor SMS codes during login. Twilio is having a service outage:
https://status.twilio.com/

We are continuing to monitor their situation and will report back when there is an update.

Posted Feb 26, 2021 - 08:28 CST

This incident affected: Web Application.